Corrigo Design are sponsoring an Accredited Epilepsy Training course.

As part of the extension of your care for your colleagues, Corrigo have arranged for an Accredited Epilepsy trainer to cover the following topics:

What Epilepsy Is
Basic Epilepsy Statistics
Seizures and Seizure Types
Diagnosis and Treatment of Epilepsy
First Aid for Seizures
The Social Impact of Epilepsy and Living with the Condition

The Health and Safety at Work Act (1974) requires employers to carry out risk assessments for those with epilepsy. This is to identify any possible safety risks to your colleagues in the workplace. The course will therefore cover what adjustments are needed to make the workplace safer for those with the condition. As every person suffers from epilepsy differently, you will learn how to assess the risks to health and safety at work for each individual affected.

Who is it for: Anyone wishing to learn more about Epilepsy in the workplace
Where: The training will take just 2 hours and will be in Farringdon, London, EC2
When: Wednesday 29th February at 10.30am
Cost: For just a small registration charge of £25 + VAT, you can secure your place for this training. Spaces are limited, so reserve your place today by emailing us at info@corrigochairs.com -see below:

The invitation is open to your colleagues, so do please pass this on to those who would also benefit. If you are interested but unable to make this date, do still let us know as we will be arrange further training sessions, on both Epilepsy and other workplace issues.

The support feels great.
They are comfortable.
The armrests are adjustable to what we need in terms of moving our pc mouse to the left or to the right, the arm support simply rotates in the direction you go to ensure the support is always there.

My chair I requested has a headrest so that it would prompt me to keep my head up so to speak.

The lumbar support is also good and it is fully adjustable in all the right areas.

The one to one assesment provided is vital and makes all the difference in choosing the right chair for you and indeed setting you up once they have been delivered.’

Peter Norcott, Manager, Viridor.

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This page is to give you information on what aids this website offers for people with a disability. It also explains how the WC3 Accessibility Guidelines I.O and 2.O have been implemented on this site.

Using this website

• For those screen reader and non-mouse users, please use the ‘jump’ menus provided n to skip straight to the content, navigation and/or site map
• Please use the text variations provided;
  • ‘Standard text’ will provide a 12px equivalent version on most browsers and hide accessibility elements
  • ‘Large text’ will provide a 24px equivalent version on most browsers and hide accessibility elements
  • ‘Easy Read’ will provide a low simple contrast version, using standard text size on a pale yellow background to aid legibility which is often helpful for users with dyslexia
  • ‘No Style’ will strip off all our styles and provide a plain text, linear version
  • ‘Non-Standard Mobile’ will provide a slim line version with ‘jump’ links for mobile phones who are not using Internet Explorer or Safari mobile browsers
  • To resize the text without our help:
    • In Internet Explorer: View > Text size > Largest
    • In Firefox: View > Text size > Increase
    • In Opera: File > Preferences > Fonts > Minimum font size (pixels)
    • Alternatively, scroll with the wheel of your mouse whilst holding down the control key.
    • To use the keyboard instead of the mouse;
      • Use the Tab key to move and browse amongst the menus and links.
      • Pressing ‘Enter’ is the same as clicking a mouse
      • Use the arrow keys on your keyboard to move up or down the page or from left to right.
• All images contain an ALT tag unless decorative, where they are marked as empty.
• Links make sense out of context. Wherever possible, title tags have also been used to expand on their meaning.
• Drop down menu bar are sometimes used. Please select a category and click (or press ‘Enter’) on the option you wish to view. If your system does not support drop-down menus, please use the site map link for quick and easy browsing
• Most of our site have ‘breadcrumbs’ on the top of each page which allow you to retrace your steps and go back to where you started. However, older sites may not have this facility so you may need to use the ‘Back’ button on your browser. Back button are usually on the top left hand corner of your browser. By simply clicking on this button you can retrace your steps through the pages you have already viewed on our website. Some keyboards also have a Back Button as part of their options.

General Accessibility.

• This website conforms to the WCAG 2.0 four principles of accessibility and so is: perceivable, operable, understandable, and robust
• The original designers, access-bydesign.com have considered the full range of techniques, including the advisory techniques, as well as to seeking relevant advice about current best practice to ensure that this web content is accessible, as far as possible, to all communities.
• This website has been thoroughly tested on multiple browsers, platforms and devices
• This website has been tested using multiple automated accessibility testing software
• This website has been tested by a REAL person with a disability who tested the website and submitted a report to the original designers who then used it to improve accessibility further.

Web Standards

• All CSS and XHTML created by Access – by Design validate to the document type.
• Validation does not equal accessibility.
• If a page on this website does not validate it is almost always because a third-party ‘plug-in’ has needed to be employed. Although try to use only accessible third-parties and we alert designers to accessibility issues, rectifying them is beyond our control
• We reserve the right to use the web standards CSS and XHML buttons on this website as all elements within our control validate correctly.

Please Note: Access – by Design websites are run by their owners. Although we train our clients on web accessibility, they are not designers and sometimes mistakes can happen. If you find a accessibility error, please alert Access – by Design - info@access-bydesign – as soon as possible, telling us the name of the website and the nature of the problem so that we can fix it.

Further Help

You may wish to download “Browsealoud”. This is FREE speech reader that enables you to listen rather than read our website. Browsealoud may be helpful to people with dyslexia, those who find reading difficult, those who have a mild visual imapairment of those who just like to do more than one thing at a time!

• Please follow this link to download Browsealoud onto your computer or select the image above.

WC3 WAI Web Content Accessibility Guidelines 1.0 and W.A.G 2.0

To be considered to be Priority 1 (A) standard a website should meet all of the following points.

• This website provides a text equivalent for every non-text element (e.g., via “alt”, “longdesc”, or in element content). This includes: images, graphical representations of text (including symbols), image map regions, animations (e.g., animated GIFs), applets and programmatic objects, ascii art, frames, scripts, images used as list bullets, spacers, graphical buttons, sounds (played with or without user interaction), stand-alone audio files, audio tracks of video, and video. (1.0)
• This website provides text alternatives for any non-text content so that it can be changed into other forms people need, such as large print, braille, speech, symbols or simpler language.
• This website ensures that all information conveyed with color is also available without color, for example from context or markup. (1.0)
• This website clearly identifies changes in the natural language of a document’s text and any text equivalents (e.g., captions). (1.0)
• This website may be read without style sheets; when an HTML document is rendered without associated style sheets, it is still be possible to read the document. (1.0)
• This website ensures that equivalents for dynamic content are updated when the dynamic content changes. (1.0)
• This website avoids causing the screen to flicker. (1.0)
• This website uses the clearest and simplest language appropriate for it’s content.
• This website does not use image maps(1.0)
• This website does not use frames(1.0)
• This website has 1 area that is sadly, still inaccessible to some users. (1.0)
  • Pages on this website are still usable when scripts, applets, or other programmatic objects are turned off or not supported. If this is not possible, this website provides equivalent information on an alternative accessible page. (1.0)
  • Programmatic elements such as scripts are directly accessible and compatible with assistive technologies (1.0)

This website passes Priority 1 (A) Accessibility.

Priority 2 checkpoints

To be considered to be Priority 2 (AA) standard, a website should meet all of the following points;

• This website ensures that the foreground and background colour combinations in images provide sufficient contrast when viewed by someone having colour deficits or when viewed on a black and white screen. (1.0)
• When an appropriate markup language exists, this website uses uses markup rather than images to convey information. (1.0)
• This website documents validate to published formal grammars. (1.0)
• This website uses style sheets to control layout and presentation. (1.0)
• This website uses relative rather than absolute units in markup language attribute values and style sheet property values. (1.0)
• This website uses header elements to convey document structure and uses them according to specification. (1.0)
• This website marks up lists and list items properly. (1.0)
• This website mark up quotations and does not use quotation markup for formatting effects such as indentation. (1.0)
• This website ensures that dynamic content is accessible (or provide an alternative presentation or page only when no other option is possible). (1.0)
• Until user agents allow users to control blinking, this website avoids causing content to blink (i.e., change presentation at a regular rate, such as turning on and off). (1.0)
• Until user agents provide the ability to stop the refresh, this website does not use periodically auto-refreshing pages. (1.0)

Please note: this website uses ‘highslide’, a JavaScript technique to give the appearance of a pop-up window to preview links or content. However, highslide is NOT a pop-up, the JavaScript can be disabled (and the link will still work) and is for graphic purposes only.

• The website uses W3C technologies when they are available and appropriate for a task and uses the latest versions when supported. (1.0)
• This website avoids deprecated features of W3C technologies. (1.0)
• This website divides large blocks of information into more manageable groups where natural and appropriate. (1.0)
• This website does not identify the target of each link because it is written in XHTML 1.0 Strict
• This website provides metadata to add semantic information to pages and sites. (1.0)
• This website provides information about the general layout of a site (e.g., a site map). (1.0)
• This website uses navigation mechanisms in a consistent manner. (1.0)
• Tables are not used for layout. (1.0)
• Until user agents support explicit associations between labels and form controls, all form controls are combined with implicitly associated labels and the label is properly positioned. (1.0)
• Form labels are explicitly associated with their controls. (1.0)
• Event handlers used in scripts are input device-independent. (1.0)
• Until user agents allow users to freeze moving content, this website avoid movement in pages. If movement is present it can be instantly and easily stopped or blocked. (1.0)
• Programmatic elements such as scripts are directly accessible and compatible with assistive technologies (1.0)
• Any element that has its own interface can be operated in a device-independent manner. (1.0
• When using scripts, this website specifies logical event handlers rather than device-dependent event handlers. (1.0)

This website passes Priority 2 (AA) Accessibility.

Priority 3 checkpoints

• This website ensures that the foreground and background colour combinations in text provide sufficient contrast when viewed by someone having colour deficits or when viewed on a black and white screen. (1.0)
• This website specifies the expansion of each abbreviation or acronym in a document where it first occurs. (1.0)
• This website identifies the primary natural language of a document. (1.0)
• This website provide keyboard shortcuts (such as jump menus) to important links (including those in client-side image maps), form controls, and groups of form controls. (1.0)
• Until user agents (including assistive technologies) render adjacent links distinctly, this website includes non-link, printable characters (surrounded by spaces) between adjacent links. (1.0)
• This website provides information so that users may receive documents according to their preferences (e.g., language, content type, etc.) (1.0)
• This website provides navigation bars to highlight and give access to the navigation mechanism
• This website groups related links, identifies the group (for user agents), and, until user agents do so, provides a way to bypass the group. (1.0)
• This website places distinguishing information at the beginning of headings, paragraphs, lists, etc. (1.0)
• This website does not use ASCII ART
• This website supplements text with graphic or auditory presentations where they will facilitate comprehension of the page. (1.0)
• This website uses a style of presentation that is consistent across pages. (1.0)
• This website now refers to the new WC WCAG 2.0 guidelines and does NOT include default, place-holding characters in edit boxes and text areas in forms as user agents ARE now able to handle empty controls correctly. (1.0)

This website passes Priority 3 (AAA) Accessibility.

Accessibility Problems?

This website may have the following minor access problems/issues. These are explained here and alternatives given.

• This site does not use meta access keys (sometimes called ‘hot keys’). Our research suggest that these are actually detrimental to most keyboard-users as they already have their own keys set up which are then overwritten or confused by websites (who do not use a consistent approach). We will review this decision periodically and if research proves otherwise (or technology improves) we will resume these techniques.
• This site may fail validation on third-party technologies. This is because we have little or no ability to recode these to meet our high accessibly standards. However, we always aim to use plug-ins that are either accessible, increase the accessibility or have simple accessible alternatives. If forced to choose between accessibility features and validation, we have taken the difficult decision to always choose accessibility.

Last Updated: March 2011

Introduction

• The web site is owned and run by Corrigo Design LLP
• This website was designed by Access –by Design, http://www.access-bydesign.com
• This document governs the terms and conditions of the use of the services and the privacy provided on the Corrigo Design LLP website
• The Corrigo Design LLP website is committed to safeguarding your privacy online. The purpose of this document is to inform you of terms of use of the website and what personal information the Corrigo Design LLP website collects and the purposes for which it uses this information.
• Please read this document carefully.
• If you are not happy with our terms, conditions and privacy as laid out in this document, please do not use the Corrigo Design LLP website
• If you wish to contact The Corrigo Design LLP website concerning any matter relating to your personal information then please contact us in writing.
• These terms and conditions may be modified by from time to time so please check occasionally. Continued use of the website by you will constitute your acceptance of any changes or revisions of this document that may happen.

The Website.

• All material on this website belongs to The Corrigo Design LLP website or its website designers, licensors or third-party contractors.
• All images are copyrighted, either from stock image licensing, graphic design from Access –by Design (as designers) or The Corrigo Design LLP website, itself.
• You may retrieve and display content from this website for your own personal, non-commercial use.
• You may not in any way make commercial or other unauthorised use, by publication, re-transmission, distribution, performance, caching or otherwise, of material obtained through this website
• You acknowledge that the original designers, Access –by Design, do not endorse the content of this site after the initial design period has expired (i.e. when the site goes ‘live’)
• You acknowledge that the original designers, Access –by Design or The Corrigo Design LLP website cannot be held responsible for the contents of any website linked to from this website
  Using hyperlinks to any other service or site from this website is done at your sole risk.

Material

• Any third party website, company or organisation other than the original designer, Access-by Design that links to this web site must not: do any of the flowing;
  • create a frame or any other browser or border environment around the content of this site;
  • imply that The Corrigo Design LLP website is endorsing it or its products or services;
  • use any of The Corrigo Design LLP website logo or images displayed on The Corrigo Design LLP website web site without permission from The Corrigo Design LLP website
  • infringe any intellectual property or other right of any person;
  • Be a web site that contains content that could be construed as distasteful, offensive or controversial.
  • RSS may be used but under strict accreditation of source
• The Corrigo Design LLP website reserves the right to request that any link in breach of these terms be removed and to take whatever other action it deems appropriate.

Copyright

• Access-by Design respects the intellectual property of others, and we ask our clients to do the same. If The Corrigo Design LLP website has used copyrighted material in the ongoing development of its own site, Access-by Design cannot be held responsible for this. However, as clients are informed of copyright and the internet, we trust that it is usually done in ignorance.
• The clients of Access – by Design websites (including The Corrigo Design LLP website) are not web designers and may make mistakes in ignorance.
• If you believe that your work has been copied and is accessible on The Corrigo Design LLP website web site in a way that constitutes copyright infringement, or that the web site contains links or other references to another online location that contains material or activity that infringes your copyright, we would ask affected parties to simply contact The Corrigo Design LLP website to remove offending material, rather than taking aggressive action.
• If no response can be had from The Corrigo Design LLP website, please contact Access-by Design at: http://www.access-bydesign.com

Disclaimer of Warranty and Limitation of Liability

In using this website:

• You acknowledge that you are using the website at your own risk. The website is provided “as is,” and to the extent permitted by applicable law, The Corrigo Design LLP website, Access –by Design and its affiliates hereby expressly disclaim any and all warranties, express and implied, including but not limited to any warranties of accuracy, reliability, title, merchantability, non-infringement, fitness for a particular purpose or any other warranty, condition, guarantee or representation, whether oral, in writing or in electronic form, including but not limited to the accuracy or completeness of any information contained therein or provided by the website
• The Corrigo Design LLP website and Access –by Design and its affiliates have taken steps to provide a reliable, secure and fast service. However, neither The Corrigo Design LLP website nor its affiliate do represent or warrant that access to the website will be uninterrupted or that there will be no failures, errors or omissions or loss of transmitted information, or that no viruses will be transmitted on the service.
• There are links on The Corrigo Design LLP website to third party web sites which The Corrigo Design LLP website has no control over. The Corrigo Design LLP website accepts no responsibility or liability for any third party practices on third party websites. The Corrigo Design LLP website advises you to carefully read 3rd party privacy statements prior to the use of any third party website.
  The Corrigo Design LLP website and its affiliates shall not be liable to you or any third parties for any direct, indirect, special, consequential or punitive damages allegedly sustained arising out of;
  • your access to or inability to access the website, including for viruses alleged to have been obtained from the website;
  • your use of or reliance on the website or any of the information or materials available on the website

  regardless of the type of claim or the nature of the cause of action, even if advised of the possibility of such damages

Privacy

• The information that you provide about yourself to The Corrigo Design LLP website will only be used by The Corrigo Design LLP website in accordance with this document. This document does not apply to third party sites

Disclosures

• The Corrigo Design LLP website may disclose your information, under strict terms of confidentiality and restriction of use, to partners of The Corrigo Design LLP website who supply services on behalf of The Corrigo Design LLP website and who require to process personal data in the provision of such services. When you use The Corrigo Design LLP website services you are consenting to the disclosure of your personal information to The Corrigo Design LLP website partners. The Corrigo Design LLP website will not disclose any of your personal information to any other third parties without your express consent.
• However, under certain circumstances the force of law may require the provision of information to legal authorities. In order to maintain the integrity of its website and safeguard the interests of its users, The Corrigo Design LLP website will comply with any such legally binding request.
• You agree that this document, for all purposes, shall be governed by and construed in accordance with English law. You also agree, subject to the following clause, to submit to the exclusive jurisdiction of the English courts as regards any claim or matter arising under this Agreement.
• For the exclusive benefit of The Corrigo Design LLP website shall retain the right to bring proceedings as to the substance of the matter in the courts of the country of your residence.

Information Collected

• Identifiable information – Your information is collected when you fill in a form on The Corrigo Design LLP website, or you send an email to The Corrigo Design LLP website or register any forum on the site. The information that is provided by you will only be used for the purpose for which it is provided, unless you are informed otherwise at the time of giving the information. You may inform The Corrigo Design LLP website at any time if you wish The Corrigo Design LLP website to cease using your personal information.
• Non identifiable information – The Corrigo Design LLP website will from time to time collect information from you that does not reveal your personal identity. The Corrigo Design LLP website uses this information for editorial purposes, and occasionally for other internal purposes. This information is only used in aggregate form and is not connected to any name, address or other personal identifying information.

Use of personal information

• The Corrigo Design LLP website processes personal information for the purpose of providing a personalised service, conducting market research surveys, running competitions and providing you with information about products and services on offer.
• The Corrigo Design LLP website may from time to time use your contact information to tell you about news or events provided by The Corrigo Design LLP website or one of its strategic partners. You may opt-out of receiving such mailings at any time.

International Transfers

• Due to the international nature of the Internet, the collecting and processing of your personal information in accordance with The Corrigo Design LLP website privacy document will often involve transferring the data between countries in which The Corrigo Design LLP website and strategic partners are located.
• The Corrigo Design LLP website shall take steps to ensure that any transfer of data to a country or territory outside the European Economic Area, whose laws provide for a different standard of protection for your personal data than that provided under English law, shall be made subject to contractual arrangements which will require that your data be processed to at least a standard compliant with the Data Protection Act 1998.

Security

• This Website has has tried to ensure there are security measures in place to protect against loss, misuse and alteration of your personal information but only where possible and practical. Users of this website are expected to take their own security measures, including using a secure, standards compliant browser, ad-blockers, high browser security options, their own firewall, antivirus (including adware protection) and internet browsing protection.
• Although The Corrigo Design LLP website strives to protect your personal information, The Corrigo Design LLP website cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk. Once The Corrigo Design LLP website receives the transmission, The Corrigo Design LLP website makes best efforts to ensure the security on the system.

Any Other Terms

• If the Corrigo Design LLP website runs competitions, free prize draws and promotions on this website. These are subject to additional terms that will be made available at the time.
• For website accessibility, please see our accessibility page
• This document is the complete and entire agreement between the parties and supersedes any prior agreement, whether written or oral.
• If any provision of this document is found to be invalid by any court having competent jurisdiction, the invalidity of that provision will not affect the validity of the remaining provisions of this document, which shall remain in full force and effect.

If you don’t agree to the terms, conditions and privacy policies contained in this document please exit the website now.

Contact Details

Corrigo Design LLP,
6-8 Underwood Street,
London N1 7JQ
Tel: 0870 8965266
Email: info@corrigochairs.com
Web: www.corrigochairs.com
Access-by Design

West Wing, The Granary, Oak Lane, Apuldram, Chichester PO20 7EQ
Tel: 01243 776399
Email: info@access-bydesign.com
Web: www.access-bydesign.com

These e-commerce terms and conditions (the “Conditions”) are the basis on which Corrigo Design LLP, (company registered no. OC322921) of 6-8 Underwood Street, London N1 7JQ, United Kingdom (the “Company”) agrees to sell to you (the “Customer”) office chairs and other related articles which the Customer agrees to buy from the Company (the “Goods”) via www.corrigochairs.com (the “Website”) and by buying Goods on this Website the Customer agrees to these Conditions to the exclusion of all others.

The Company recognises that buying a new office chair represents a major investment on the Customer’s part and the Company wishes to ensure that the Customer is highly satisfied with the Goods the Customer receives from the Company and the Customer is delighted with their purchase. Therefore, to avoid misunderstandings between the Company and the Customer, we detail here the Company’s main e-commerce terms and conditions of sale.

Before the Customer places an order for Goods, if the Customer has any questions relating to these Conditions please contact the Company’s Sales team by email, or call the Company on 0870 896 5266 between 9am-6pm Mon through Friday.

1. Conditions

1.1 These Conditions shall form the basis of the contract between the Company and the Customer in relation to the sale of Goods and any related assembly services to the exclusion of all other terms and conditions including any standard conditions of purchase or any other conditions which the Customer may purport to apply under any purchase order or confirmation of order or any other document.

1.2 All orders for Goods shall be deemed to be an offer by the Customer to purchase Goods from the Company pursuant to these Conditions.

1.3 Acceptance of delivery of the Goods shall be deemed to be conclusive evidence of the Customer’s confirmation of acceptance of these Conditions.

1.4 These Conditions may not be varied except by the written agreement of a Director of the Company.

2. Description of Goods

2.1 The Company highly recommends that the Customer orders a sample of the relevant fabric for the Goods they intend to order before ordering the Goods.

2.2 Each of the Goods purchased by the Customer from the Company is sold subject to its description of the Goods set out on the Website, and all Goods shall be as set out and described in the Company’s order confirmation. The Company will take all reasonable care to ensure that all details, descriptions and prices of Goods appearing on the Website are correct at the time when the relevant information was entered onto the system. Although the Company aims to keep the website as up to date as possible, the information may not always reflect the position at the exact moment the Customer places an order.

2.3 The Customer will be responsible for ensuring that their selection of Goods is accurate at the time of purchase. The Company will not be responsible for any errors made by the Customer in the selection of Goods or mistakes made by the Customer on their order.  If a mistake is made on the Customer’s order, please notify the Company as soon as possible.

2.4 Colour accuracy may vary between units of Goods and the Company will not be held responsible for any such colour discrepancies.

3. Refusal of Transaction and Eligibility to Purchase

3.1 The Company reserves the right to withdraw any Goods from this Website at any time and/or remove or edit any materials or content on this Website. The Company also reserves the right to refuse to process any transaction for the sale of Goods for any reason at the Company’s discretion.  Please note that to be eligible to purchase Goods on this Website and lawfully enter into and form contracts on this website under English law the Customer must:

• register by providing the Customer’s real name, phone number, e-mail address, payment details and other requested information;
• be over 18 years of age;
• stipulate a work or permanent home delivery address. Please note that the Company is unable to accept PO Box numbers;
• possess a valid credit or debit card issued by a bank acceptable to the Company.

3.2 In order to process an order and authenticate the Customer’s identity or validate the Customer’s credit card, according to the Customer’s method of payment, the Company will need to obtain information about the Customer from third parties from time to time, including the validating of credit and credit and debit card details.

3.3 The Company may use information the Customer provides or which is obtained by the Company about the Customer:

• to register the Customer with the Website and to administer the Website and orders for Goods made via the Website;
• for in-house analysis purposes;
• in order to provide the Customer with the highest quality customer  service;
• for the prevention and detection of fraud.

3.4 The Company may pass the Customer’s delivery and contact details on to your closest authorised provider of the Goods.  The Company will inform the Customer beforehand which local provider will be providing this customer care service. The Company continually strives to ensure that the Goods and customer care is of the highest quality, and this will enable the Company to improve the Goods sold to the Customer and other customers. The Customer may also provide you with relevant information through our marketing programme. The Company will not, otherwise, pass the Customer’s details on to third parties.

4. Orders

4.1 Orders for Goods must be made through the order pages on the Website. The Customer will be responsible for ensuring the accuracy of each order for Goods and the Company will not be responsible for any incomplete or inaccurate information in the Customer’s orders.

4.2 The Company reserves the right to reject or refuse any order for Goods for any reason before payment. All correspondence relating to orders for Goods and payment between the Customer and the Company will be by email, so the Customer must ensure they provide a correct and active email address to the Company.

5. Price and Payment

5.1 All prices for the Goods will be as set out on the Website and each order for the Goods placed by the Customer and will exclude delivery charges and VAT. VAT at the prevailing rate and delivery charges for delivery of each order for the Goods will be added to all invoices for sales within the EC unless the Customer is able to provide a current and valid tax registration number for their tax registered business in their own country. For sales exported beyond the EC, delivery charges for delivery of each order for the Goods will be added to all invoices, but the prices of the Goods will be invoiced excluding VAT.

5.2 The Company is not responsible for any import or other taxes or customs duties that may be imposed by the customs authorities in the Customer’s own country at the time of importation, or following importation.

5.3 Subject to the following, all invoices must be settled in full in advance before the Goods will be dispatched.

5.4 Where the Customer has an approved credit account, payment of the price for the Goods is due 14 days after the date of invoice and the Company shall invoice the Customer at the time the Goods are dispatched.

5.5 Errors or omissions in the prices for the Goods shown on the Website are excepted.  Prices for the Goods shown on this Website are an invitation to the Customer to make an offer to purchase the relevant Goods. Prices for the Goods are only binding on both parties at the time a firm order for the relevant Goods has been placed by the Customer and an invoice has been issued by the Company. All Goods are subject to availability.

5.6 All invoices will be priced in Pounds Sterling (£). Any estimations of exchange rates given are not binding and do not form part of any subsequent contract.

5.7 Interest on overdue invoices shall accrue from the date when payment becomes due calculated on a daily basis until the date of payment at the rate of 2 ½ % per annum above the Bank of England base rate from time to time in force.

6. Warranties

6.1 Different Goods carry different periods of warranty and these will be as shown on the Website and the relevant order for the relevant Goods.

6.2 The Company warrants that assembly services (if any) provided by the Company under these Conditions shall be performed using reasonable skill and care, and of a quality conforming to generally accepted industry standards and practices.

6.3. All other warranties including those implied by law in relation to the Goods are hereby disclaimed.

7. Delivery of Goods and Any Related Assembly Services

7.1 The date of delivery of the Goods and carrying out of any related assembly services specified by the Company is an estimate only and time of delivery shall not be of the essence of the contract. The Company shall not be liable to the Customer for any loss or damages whether arising directly or indirectly by any delay in the delivery of the Goods or any related assembly services.

7.2 Delivery of the Goods shall be made to the Customer’s address as provided by the Customer in the relevant order made via the Website. The Customer shall make all arrangements necessary to take delivery of the Goods on the day notified by the Company for delivery.

7.3 The Customer must notify the Company in advance of any special delivery instructions which are required to enable the delivery company to successful deliver the Goods. The Company will not be responsible for failed deliveries.

7.4 When the Company and the Customer agree on a date to carry out any assembly services relating to the Goods (fitting and assembly) on site, the Customer shall make all arrangements necessary to be available to the Company at the agreed time and place.

7.5 The Customer will give the Company 24 hours notice of any change in the prior delivery arrangements. If the Company is not notified in time to any change to the delivery arrangements all reasonable costs for time and travel will be met by the Customer.

7.6 The Company can assemble the products for the Customer only at time of initial delivery, within the UK, providing this service is requested at the time of ordering the relevant Goods and at any additional cost stipulated in the order. Regrettably this service cannot be provided to Customers outside the UK.

7.7 The Company also provides free telephone support for Goods assembly queries, together with an online office set-up guide and an electronic manual.

7.8 There may be certain countries or territories to which the Company is unable to deliver, in this event the Company will inform the Customer and the Company reserves the right to refuse the Customer’s order and any monies paid to the Company in relation thereto will be refunded within a reasonable time.

8. Refunds

8.1. The Customer should note that in accordance with the following, the Customer should retain all packaging for the Goods which must be returned if claiming a refund. The Customer must use the Company’s courier service for returning Goods at the Customer’s cost, unless agreed otherwise by the Company.

8.2 Without prejudice to clause 9 below, the Company may offer a 14 day ‘buy and try’ sale or return period for Customers in the UK – if the Customer is not entirely happy with the Goods within the 14 day period just let the Company know and, providing the Goods are returned in original condition and in its original packing, the Company will accept the Goods back and provide a refund of the purchase price for the relevant Goods to the Customer. The Customer is, however, responsible for paying the return carriage charge, currently £25 per unit of the Goods. With Goods ordered by Customers outside the UK, the Company generally cannot offer such a trial period and can only take the Goods back and provide a full refund in the event of a significant fault other than a fault caused by the Customer themselves. In the unlikely event of the Customer having any cause for complaint with either the Company’s customer service or the Goods the Company guarantees to fully investigate the complaint and reply to the Customer within 10 days of notification.

8.3 The Customer will need to contact the Company to arrange for the Company’s courier service to deliver the item back to the Company at the Customer’s own cost. Please note the Customer will be responsible for the Goods until the Company can confirm receipt at the Company’s premises.

8.4 In some instances the Company may be able to arrange collection for a collection charge.

8.5 Refunds in accordance with this clause 8 will be made within 14 days of receipt of the returned Goods, subject to them being in re-saleable condition. All refunds are subject to inspection of the Goods and confirmation that the items have been returned according to this refunds policy above. The Company will usually refund any money received from the Customer using the same method originally used by the Customer to pay for your purchase.

9. Cancellation Rights

9.1 The Customer should note that the Customer should retain all packaging for the Goods which must be returned if cancelling an order. The Customer must use the Company’s courier service for returning Goods at the Customer’s cost, unless agreed otherwise by the Company.

9.2 Notwithstanding and subject to the refunds policy above and cancellation rights (if applicable) below), purchasers of ‘stock’ Goods will have the right to cancel orders within 24 hours of placing the order for the relevant Goods.

9.3 In the event that the Customer acts as a consumer as defined in the Consumer Protection (Distance Selling) Regulations 2000, the Customer has the consumer right to cancel any order for Goods placed on the Website from the date of the order until the end of seven working days from the day after the Goods are received by the Customer, for a full refund. This may only be done by the Customer sending an e-mail to the Company at any time after the Customer’s relevant order up to the end of that period, quoting “Cancellation” in the subject heading, and including the Customer’s email address, name, contact details, order number, and stating that the Customer wishes to cancel the relevant order. Cancellations received after this statutory cancellation period won’t be valid. If the order has already been despatched to the Customer at the time of such cancellation, any such cancellation will only be valid if the Customer then returns the relevant Goods to the Company within 28 days in such a way as to preserve the relevant Goods in the same condition as they were received by the Customer.

9.4 The Customer should note carefully that special bespoke orders placed for Goods to be made to the Customer’s personal specification cannot be returned for a refund or cancelled in accordance with the above Conditions in any circumstances.

9.5 The above cancellation right applies only to consumer Customers and not to business Customers.

10. Faulty Goods

10.1 The Customer should note that the Customer should retain all packaging for the Goods which must be returned if returning faulty Goods. The Customer must use the Company’s courier service for returning faulty Goods at the Customer’s cost, unless agreed otherwise by the Company.

10.2   If for any reason you feel the item you have received is faulty please contact us as soon as possible to let us know that the item has a fault. Once the fault is identified we will ask you to return the item and provide a replacement. In the event that a replacement is unavailable (whether it be due to a discontinuation or end of line clearance) we will either replace it with a similar product or provide a full refund. If you are returning an item because it is faulty we will reimburse your return costs once we have inspected and confirmed the item has a fault.

10.3 If you wish to make a return, you must contact us to arrange collection. Please note that you must retain the original packaging, without which we will be unable to collect it.

11. Title and Risk

11.1 Subject to clause 11.3. below, all risk in the Goods shall pass to the Customer on delivery of the Goods to the Customer’s address.

11.2 Notwithstanding the earlier passing of risk referred to above, the title in the Goods shall remain with the Company and shall not pass to the Customer until the amount due under the invoice for them (including interest and costs) has been paid in full.

11.3 The Company shall retain ownership of all Goods until such time as all accounts owing have been settled in full.

12. Intellectual Property

12.1 All intellectual property rights including copyright, design right, patents, trade marks, now how and any other intellectual property rights whether registered or unregistered anywhere in the world in the Goods are and will be retained by the Company and nothing in these Conditions or otherwise will assign or otherwise transfer to the Customer any such intellectual property rights.

13. Force Majeure

13.1 The Company shall not be liable to the Customer if the performance of any of its obligations is delayed or prevented by any matter outside the Company’s reasonable control. Such matters include, but are not limited to, fire, flood, lightening, extreme weather conditions, acts of terrorism or vandalism, industrial disputes of any kind, actions of local or national government, war, power surges.

14. Limitation of Liability

14.1 Nothing in this Agreement shall limit or exclude your or our liability for: (i) death or personal injury caused by negligence; (ii) under section 12 of the Sale of Goods Act 1979, section 2 of the Supply of Goods and Services Act 1982, or section 2(3) of the Consumer Protection Act 1987; (iii) for fraud or fraudulent misrepresentation; or (iv) for any matter for which it would be illegal for to limit or exclude, or attempt to limit or exclude, liability.

14.2 Subject to this: (i) our liability in connection with any Goods or related assembly services purchased through this  Website is strictly limited to the higher of the purchase price of the relevant Product or Service and the replacement cost of the relevant Goods or related assembly services; (ii) we accept no liability for any loss of income or revenue, loss of business, loss of profits or contracts, loss of anticipated savings, loss of data, waste of management or office time or for any indirect or consequential loss or damage of any kind however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable; and (iii) we will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under this Agreement caused by events outside our reasonable control.

15. Governing Law and Jurisdiction

15.1 This Agreement shall be governed by and construed in accordance with the law of England and the parties hereby submit to the exclusive jurisdiction of the English courts.

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